
Booking Conditions
Please read the following information before making a reservation.
Arrival & Departure
There is no on-site reception – keys are handed over in person. Please call us before arrival at +36 30 476 0210 so we can arrange the exact arrival time.
Payment Conditions
Paying the advance by SZÉP card (OTP, K&H, MBH)
You can also pay the advance with an OTP, K&H or MBH SZÉP card. You make the payment yourself, using your card issuer's own advance-payment facility.
- On the issuer's platform, select our accommodation — you will find the exact acceptance-location name below.
- Pay exactly the advance amount shown in your booking confirmation.
- If the issuer provides a reference or comment field, enter your booking reference and the name on the booking.
- OTP SZÉP kártya
Acceptance-location name: Páter apartmanok (8600 Siófok, Kinizsi Pál utca 11.)
As a registered cardholder, on the OTP SZÉP card portal under “Ügyintézés / Előleg fizetése” (Administration / Advance payment), or with the advance-payment function of the OTP SZÉP card mobile app. In the app you can enter your booking reference in the optional “Közlemény” (reference) field.
Our listing in the OTP acceptance-location finder - K&H SZÉP Kártya
Acceptance-location name: Páter Apartmanok és Szobák Siófok (8600 Siófok, Kinizsi Pál utca 11.)
On the K&H SZÉP Card cardholder platform, under “vásárlás & előlegfizetés” (purchase & advance payment): enter the acceptance-location name (below), choose the sub-account offered, enter the amount and put your booking reference in the comment. After a successful payment the platform shows a transaction ID. Another acceptance location with a similar name is listed at the same address — please choose exactly this name.
K&H SZÉP Card acceptance-location finder - MBH SZÉP Kártya
Acceptance-location name: PÁTER APARTMANOK ÉS SZOBÁK SIÓFOK (8600 Siófok, Kinizsi Pál utca 11.)
With the MBH SZÉP Card advance-payment (prepayment) facility. If the MBH platform asks for a prepayment ID issued by the accommodation, email us and we will send it.
MBH SZÉP Card acceptance-location finder
These links are acceptance-location finders or listings on the issuer's website — not payment pages. You start the payment on the issuer's own platform after signing in.
The time of the successful SZÉP transaction counts: if it happened by the deadline, the advance was paid on time, even if the money reaches our bank account later. We mark it as paid once we have verified and recorded the transaction. We never ask for your SZÉP card number, codes or passwords, and they cannot be entered on our website — use them only on the issuer's own platform.
Group booking (10+ guests): A damage deposit of HUF 10,000 per person is required, refunded upon departure if the accommodation is left in good condition.
Account holder: Cseles Csibe Kft.
Bank: K&H Bank
Account number (IBAN): HU79 1041 0400 0000 0190 1193 7564
SWIFT/BIC: OKHBHUHB
Reference: your booking reference (e.g. BK00012), or the guest's name if you have none
Cancellation Policy
Until 23:59 on the 14th calendar day before arrival
Free cancellation
We refund the full advance payment within 14 calendar days of receiving your cancellation.
After that, or in case of a no-show
Cancellation fee: 50% of the total booking price
The fee is payable even if the advance payment has not been received. Amounts already paid are credited and any shortfall is payable; we do not charge the other half of the price. Example for a HUF 100,000 booking: with HUF 50,000 paid nothing more is due, with HUF 20,000 paid HUF 30,000 is due, and with nothing paid HUF 50,000 is due.
Cancellations and change requests are accepted in writing (by email): patersiofok@hotmail.com. The time of cancellation is when your email is received (Budapest time). Example: for arrival on 15 October, cancellation is free until 23:59 on 1 October; the fee applies from 00:00 on 2 October. Refunds are made in a way that matches how you paid – for SZÉP card payments we will agree the refund method with you individually. We never charge a card or start collection automatically. We will try to accommodate date changes wherever possible – please let us know as early as you can!
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House Rules
Frequently Asked Questions
How can I make a booking?
How much advance payment do I need to make, and by when?
How can I pay?
Is there a reception?
What are the check-in and check-out times?
What if I arrive late in the evening?
Do I need to pay tourist tax (IFA)?
What's included in the price?
How can I cancel my booking?
Can I change my booking dates?
Can I bring a pet?
Is parking available?
Can I smoke on the property?
Can we come with a baby?
Can we host a party or a larger gathering?
Is luggage storage available?
Can I check in early?
Can I stay later on the day I check out?
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